At jilino, your privacy matters. This Privacy Policy explains what personal information we collect when you use our platform, how we use and protect that information, and what rights you have as a player based in the Philippines. We are committed to handling your data responsibly and in line with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173).
Last updated: January 2025. We may update this policy from time to time. Continued use of the platform after any update means you accept the revised policy.
Platform privacy highlights
When you register and use jilino, we collect certainpersonal information to provide you with a safe and reliable gaming experience. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your deposit and withdrawal transaction records, your gaming activity history, and the device and browser information used to access the platform. Location data may be collected to confirm that you are accessing jilino from within the Philippines, in compliance with our licensing requirements. All information collected is limited to what is strictly necessary for operating the platform and fulfilling our legal obligations.
The personal data we collect is used exclusively to operate and improve the jilino platform for Filipino players. We use your information to verify your identity, process deposits and withdrawals in Philippine pesos (PHP), provide customer support, and send you important account notifications. Your data also helps us detect and prevent fraud, money laundering, and other prohibited activities that could harm the integrity of the platform. We may use aggregated, anonymised data to analyse platform performance and improve the overall user experience. We will never use your personal information for purposes beyond those described in this policy without first obtaining your explicit consent.
jilino does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only under strict confidentiality agreements. In certain circumstances, we are legally required to disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when lawfully requested. Any third party that receives your data on our behalf is bound by the same data protection standards that we apply internally. We regularly review our data-sharing arrangements to ensure they remain appropriate and compliant with Philippine law.
Your personal data is stored on secure servers with industry-standard encryption to protect it from unauthorised access, disclosure, or loss. We implement technical and organisational security measures including access controls, firewalls, and regular security audits to maintain the integrity of your information. Sensitive data such as payment details and identification documents are handled with additional layers of protection and are accessible only to authorised personnel on a need-to-know basis. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine regulations. If you close your account, we will securely delete or anonymise your data in accordance with our data retention schedule, except where retention is required by law.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request the deletion of your personal data held by jilino. You may also object to the processing of your data, request a restriction on how it is used, or ask us to provide a copy of your data in a portable format. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page. We will respond to all valid data requests within a reasonable timeframe and in accordance with our obligations under Philippine law. If you believe your data rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.
jilino uses cookies and similar tracking technologies to improve your experience on the platform and to ensure that the site functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled, while optional cookies help us understand how players navigate the site so we can make improvements. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some features. We do not use cookies to track your activity across unrelated third-party websites. For more information about the specific cookies we use and how to control them, please contact our support team.
If you have any questions about how jilino handles your personal data, or if you would like to exercise your data rights, visit our FAQ page for quick answers, or head to the Register page to create your account with confidence. You can also review our Terms and Conditions for the full picture of how we operate.